Shipping & Delivery Policy
This policy explains how order processing and delivery work when you purchase from Vevorlc. Please review the timeframes below before placing your order.
Order Processing
Once payment is confirmed, orders are verified, prepared, and packed within 2-5 business days. Business days exclude weekends and public holidays.
Estimated Delivery Time
Once your order has shipped, delivery within the United States typically takes 7-15 business days.
Order Tracking
As soon as your order ships, you'll receive a confirmation email with your tracking number and a link to track your package. You can also check your order status at any time using our order tracking page.
Shipping Address
Please double-check your shipping address before completing checkout, as accuracy here is essential to a smooth delivery.
If Something Goes Wrong
Tracking shows "delivered" but the package hasn't arrived
Please check with others in your household, neighbors, your building's front desk or mailroom, and your local delivery carrier. If the package still can't be located, contact us with your order number and we'll help investigate.
Item arrived damaged
Please contact us within 3 days of delivery along with clear photos or a short video of the damage. Claims submitted after 3 days, or without supporting evidence, may not be eligible for a refund or replacement.
Shipment is running significantly late
We're glad to open an inquiry with the carrier on your behalf. That said, delays attributable to the carrier are outside of our control and are not, by themselves, grounds for a refund.
Contact
Email: support@vevorlc.com
3379 Helsey Fusselman Rd, Southington, OH 44470, United States
We aim to respond within 24-48 business hours.