Refund Policy

Vevorlc

We want you to be satisfied with your purchase. This policy explains how cancellations, returns, and refunds work.

Our 30-Day Return Policy

If you're not satisfied with your purchase, you may request a return or refund within 30 days of the delivery date.

Order Cancellation

If you need to change or cancel your order, please contact us as soon as possible after purchase. Once an order has entered processing, we may no longer be able to cancel it — our return process below will apply instead.

To request a cancellation, email support@vevorlc.com with your order number.

Returns & Eligibility

To be eligible for a return, your item should generally be:

• Requested within 30 days of delivery
• In the same condition you received it, unless the item is defective or was damaged in shipping
• Accompanied by your order number or proof of purchase

Defective, Damaged, or Incorrect Items

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us within 3 days of delivery with your order number, a description of the issue, and clear photos or a short video — this is required for your claim to be accepted. Claims submitted after 3 days, or without supporting evidence, may not be eligible for a refund or replacement.

Non-Returnable Items

Certain items cannot be returned, including but not limited to:

• Gift cards
• Sale or clearance items marked as final sale
• Items showing signs of use beyond normal inspection, unless defective

Refunds

Once your return is received and inspected, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10 business days — your bank or card issuer may take additional time to post the credit.

Restocking Fee

A restocking fee of up to 15% of the item's purchase price may apply to returns that are not the result of a defective, damaged, or incorrect item — for example, returns due to a change of mind. This fee covers the cost of inspecting, repackaging, and restocking returned merchandise, and will be deducted from your refund. Items returned defective, damaged, or incorrect are not subject to a restocking fee.

Exchanges

If you'd like to exchange an item for a different size, color, or model, contact us at support@vevorlc.com and we'll walk you through the process.